Return policy
Return Policy
At OxyBreathing, we strive to ensure customer satisfaction. Please read our return policy carefully:
1. Faulty or Non-Working Devices
If your device is not working or is faulty:
- Contact us at customerservice@oxybreathing.com with evidence of the issue (photos, videos, or a detailed description).
- Once the issue is reviewed and approved by our team, we will cover the return shipping costs and send you a replacement device at no additional charge.
2. Change of Mind or No Longer Want the Item
If you no longer want the item:
- You are responsible for the return shipping costs.
- Please provide a valid tracking number for the return.
- Once we receive the item in its original condition, we will issue a refund.
For any further questions, feel free to reach out to our customer service team. Thank you for choosing OxyBreathing!